| 16 |
Provide a time when you dealt calmly and effectively with a high-stress situation. |
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| 17 |
Name a time when your patience was tested. How did you keep your emotions in check? |
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| 18 |
Share an experience in which you successfully traced a delinquent customer to a new address. Describe the methods you used. |
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| 19 |
Tell me about an experience in which you analyzed information and evaluated results to choose the best solution to a problem. |
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| 20 |
Provide an example when your ethics were tested. |
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| 21 |
Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.) |
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| 22 |
Describe a time when you successfully persuaded another person to change his/her way of thinking or behavior. |
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| 23 |
Share an experience in which your attention to detail and thoroughness had an impact on your last company. |
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| 24 |
Share an experience in which you dealt with insurance companies and claims payments. |
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| 25 |
Share an example of when you established and accomplished a goal that was personally challenging. What helped you succeed? |
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| 26 |
Provide an example when you were able to prevent a problem because you foresaw the reaction of another person. |
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| 27 |
Name a time when you identified strengths and weaknesses of alternative solutions to problems. What was the impact? |
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| 28 |
Provide an example of when you were persistent in the face of obstacles. |
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| 29 |
Provide an experience in which you successfully performed clerical duties. |
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| 30 |
Provide an experience in which you effectively negotiated a credit extension. |
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