| 1 |
What is the key to success when communicating with the public. |
|
| 2 |
Share an effective method you have used to massage, shampoo, and condition patrons' hair and scalp. |
|
| 3 |
Provide an experience in which you effectively advised a patron with a chronic or contagious scalp condition to seek medical treatment. How did you identify the condition? |
|
|
|
| 4 |
What is the state of your records? Name one thing you would like to improve. |
|
| 5 |
Share an experience you had in dealing with a difficult person and how you handled the situation. |
|
| 6 |
Share an experience in which you successfully shared a difficult piece of information. (Make sure that the candidate has open lines of communication.) |
|
| 7 |
Tell me about the last time you monitored or reviewed information and detected a problem. How did you respond? |
|
| 8 |
Share an experience in which you effectively treated a scalp condition or hair loss. |
|
| 9 |
Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.) |
|
| 10 |
Name a time when your patience was tested. How did you keep your emotions in check? |
|
|
|
| 11 |
Provide an example when your ethics were tested. |
|
| 12 |
Provide a time when you worked in a rapidly evolving workplace. How did you deal with the change? (Make sure the candidate is flexible.) |
|
| 13 |
Provide a time when you dealt calmly and effectively with a high-stress situation. |
|
| 14 |
Provide an experience in which you were sensitive to somone's needs or feelings. How did your helpfulness affect your work environment? |
|
| 15 |
Share an experience in which personal connections to coworkers or others helped you to be successful in your work. (Make sure candidate works well with others.) |
|
