| 1 |
Share an effective method you have used to maintain a current knowledge of the industry. |
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| 2 |
What is the state of your current client database? What is something you would like to improve? |
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| 3 |
Tell me about a marketing strategy which you developed and/or implemented. |
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| 4 |
Provide an effective method you have used to verify staff credentials. |
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| 5 |
Share an experience in which you resolved a difficult customer complaint. |
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| 6 |
Describe a time when you recruited, interviewed, and/or hired employees. What methods led to your success? |
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| 7 |
Provide an experience in which you successfully performed accounting duties. |
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| 8 |
Share an effective method you have used to ensure compliance with health, safety, and hygiene standards. Provide an experience. |
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| 9 |
Provide an experience in which you established spa budgets and financial goals. |
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| 10 |
Share an experience in which you developed staff goals. How did you ensure goal achievement? |
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| 11 |
What factors do you consider when coordinating facility schedules? |
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| 12 |
Provide an effective method you have used to ensure the proper functioning of spa equipment. |
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| 13 |
Share an experience in which you assessed an employee's work and helped him/her to improve. |
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| 14 |
Provide an experience in which you trained a staff. What made you a successful trainer? |
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| 15 |
Share an experience in which you successfully planned and/or directed spa services and programs. What methods made you successful? |
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