| 16 | 
									Share an experience in which you successfully adjusted customer accounts and answered inquiries about errors. | 
									
										
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									| 17 | 
									Tell me about a time when you developed your own way of doing things or were self-motivated to finish an important task. | 
									
										
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									| 18 | 
									Share an example of when you established and accomplished a goal that was personally challenging. What helped you succeed? | 
									
										
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									| 19 | 
									Share an experience you had in dealing with a difficult person and how you handled the situation.  | 
									
										
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									| 20 | 
									Provide an experience in which you were sensitive to somone's needs or feelings. How did your helpfulness affect your work environment? | 
									
										
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									| 21 | 
									Share an experience in which your willingness to lead or offer an opinion helped your company. | 
									
										
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									| 22 | 
									Provide a time when you worked in a rapidly evolving workplace. How did you deal with the change? (Make sure the candidate is flexible.) | 
									
										
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									| 23 | 
									Provide an effective method you have used to ensure proper equipment operation. | 
									
										
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									| 24 | 
									Provide an example of when you were persistent in the face of obstacles. | 
									
										
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									| 25 | 
									Share an experience in which personal connections to coworkers or others helped you to be successful in your work. (Make sure candidate works well with others.) | 
									
										
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									| 26 | 
									Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome? | 
									
										
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									| 27 | 
									Name a time when your creativity or alternative thinking solved a problem in your workplace. | 
									
										
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									| 28 | 
									Share an experience in which you fixed a minor equipment problem. | 
									
										
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									| 29 | 
									Provide an experience that demonstrates your ability to manage time effectively. What were the challenges and results? | 
									
										
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									| 30 | 
									Name a time when you identified strengths and weaknesses of alternative solutions to problems. What was the impact? | 
									
										
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